Chatbots in mobile apps: Why You Need Them



This AI chatbot understands the intent of conversations and can recall previous conversations. It can significantly increase conversions and decrease customer support costs. In addition, it is one of the most effective live chat tools. Its unique features and AI make it an exceptional customer support tool. O-Chat is built to meet your needs and provide the best user experience, whether it’s a simple question or a complex query.

O-Chat is an AI chatbot developed by ONPASSIVE. It has been designed to help businesses solve problems and communicate with customers more effectively. It uses natural language processing to answer complex queries in real time and can train various response systems. It can also be used to automate customer service tasks, reducing cost and increasing customer satisfaction. The AI chatbot is designed with machine learning programming to simplify the conversion path.

O-Chat can be deployed within minutes. It is an automated tool with a unified platform. It uses an extensive set of methodologies to create a unified platform. As the main conversation agent, it recognizes the intent of conversations and escalates them to human agents. The self-learning AI recognizes customers’ previous conversations and identifies their problems. When necessary, it can report issues to a human agent and help resolve customer inquiries.

Chatbot helps businesses to optimize communications and services. 

A chatbot can help users choose products and services and direct users to payment options. Most users are familiar with messaging services, which makes it easier for them to buy products and services without interacting with a human agent.

Chatbots are like a middleman for your mobile app

They guide your customers through the buying process. The Chatbot AI analyzes your messaging and determines which products fit your user’s needs. This makes it easier for them to make informed decisions and purchase items.

AI-enabled chatbots are particularly effective is in field service applications

Since field workers are in large numbers, employee turnover is often high, and the process is complicated, requiring lots of training and constant monitoring. Thankfully, a chatbot is much easier to adopt, and it doesn’t require the same training as a human. And because it’s built right into smart phones, 100% of users can understand it and respond to it.

The functionality of a chatbot is dependent on how it’s integrated into the app. 

You can use it to create a personal connection with your users. You can even offer them a direct payment option. This will ensure that they have no reason to back out of a purchase.

Integrate into any existing mobile app. 

Having a chatbot within your app can improve the customer experience for your users. A chatbot can be incorporated into your app if you want to enhance your customer’s experience. It doesn’t matter how you use it. As long as it is integrated with the rest of the app, it can be effective. You can also integrate a bot into an existing mobile app.

An essential part of modern businesses

Many companies are already working on integrating chatbots into their existing mobile apps. It is a cost-effective way to enhance communication and streamline operations. It can also be a great way to engage with customers. You can use this to your advantage in a variety of ways.

It helps you interact with customers in many ways. 

It can improve your customer’s experience by assisting them with their queries. This, in turn, increases your business productivity. You can use your chatbot to converse with thousands of buyers at once. It also eliminates wait times. Additionally, an AI chatbot can be more efficient than a dedicated mobile app. This means that you’ll save time, money, and effort on acquiring customers.


Messenger apps have become increasingly popular and are easy to use. A chatbot for these applications can help customers find products and place instant orders. It’s an important tool for a mobile app that enables customers to make decisions. Moreover, a chatbot can lead customers to the products they’re looking for, and it can help you boost your sales. So, if you want to get a chatbot for your mobile app, you should make an effort to make sure it’s integrated into a mobile application.

A chatbot can be a great supplement to human customer service. It can help customers find solutions quickly and easily. It’s a good idea for any business to make a chatbot available to provide a great level of customer service. Having a 24×7 support service can make or break a business. It also helps improve customer satisfaction and can even increase sales. Hence, it is essential for mobile users. It can help customers solve problems, answer basic questions, suggest products, or provide helpful tips. 

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