Artificial Intelligence

How does AI revolutionize businesses?


Artificial Intelligence is the advanced technology designed to execute tasks with minimal human intervention. Thereby, easy and quick business operations take place through increased productivity and enhanced growth.

Enormous data volume tasks slow down the efficiency with time leading to errors. However, with AI, the solutions are more precise and efficient in engaging the customers, automating the workflow, making effective predictions and supporting businesses to thrive.

AI has brought revolutionary changes in the following industries:

  1. Retail

AI has transformed the way customers do shopping. Below we will find some AI applications in the retail industry.

  • Chatbots: Chatbots have enhanced customer experience. Their rich interaction has enabled user communication to be more lively, reduced the customer service workloads and provided real-time solutions.

(ii) Robotics: Countries like Japan use robots in certain restaurants to serve food. Implementing this idea in the retail outlets will help customers find effective assistance for their queries and concerns

(iii) Customization: Chatbots remember the past conversations. When a user interacts for the next time, the bots recall those conversations and suggest the most relevant findings specific to that customer.

  • Logistic:

Some of the major applications of Artificial Intelligence (AI) Services and Solutions in this field include the following:

  • Self-driving cars

Transporting goods manually is a tedious process and sometimes could lead to errors. The AI self-driving cars ease the human burden of carrying goods to the destination effortlessly in less time.

  • Automated warehouses

These warehouses comprise autonomous vehicles and robots to ease inventory transport. However, the AI’s role is vital to increasing the efficiency of the

warehouse with cost and transportation cuttings.

  • Finance :

The finance sector is the primary sector to experience AI in its operations. Let us find some of the common applications in the financial industry:

  • Personalization: Fintech organizations are using AI to retain customers and gain the brand’s trust through personalized offerings to the customers.
  • Fraud protection: AI has created both good and bad. Cyber criminals have benefited through fraudulent attacks by stealing credit numbers and bank account details.
  • Marketing :

Machine Learning uses the most powerful algorithms to help data scientists to make effective marketing decisions to generate creative marketing strategies and practices.

  • Customers selection:  AI helps marketing teams choose the right customers depending on their interests, history, etc.
  • Targeted ads:  Personalized ads show up on your mobile while browsing certain applications. This is possible with AI that understands your interests and displays customized ads.
  • Identity verification:

AI does document and identifies verification fabulously. For instance, consider a bank verifying the customer data. Humans do the job manually, giving scope to errors. AI performs face matching of the identified document to determine if the person is physically present or if the security features are available.

  • Health care:

The AI assistants are helping doctors to free their schedules to a certain extent. Also, virtual assistants are playing a key role in reducing hospital visits. Moreover, pharmaceutical organizations are using AI to conduct research on life-saving medicines in a short span cost-effectively.

AI complexities

We have seen how Artificial intelligence has transformed businesses. Apart from the positive side, the negative end also exists. Let us look into a few of them below:

  1. Technical expertise:

AI requires human assistance to derive its complete advantage. Not all organizations have the required capability to run the AI applications efficiently. So, technical expertise from the other service companies is essential.

  • Deployment costs:

Deploying Artificial Intelligence platform solutions is costly relative to other SaaS solutions. Also, the deployment process consumes time and requires the help of engineers to derive the final solution.

  • Automation: Though it is positive to enjoy the benefits of AI automation, the disadvantages also exist if too many of the business processes are automated. This may lead to losing the freshness and the intelligence of the human mind.


AI would be a part of primary future business operations. Its current applications in various fields depict its importance. AI plays a significant role in carrying business operations to the next level.

ONPASSIVE, an AI-powered organization, has built AI products to ease business operations economically. Optimize their usage for the best benefits.

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